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The Spanish Group LLC is a leading certified translation service provider, specializing in high-quality document translations for a wide range of industries, including legal, medical, and academic sectors. Founded in 2012, the company processes over 4 million documents annually and serves more than 400,000 clients globally. With a team of over 600 linguistic professionals and 108 full-time employees, The Spanish Group operates 24/7 across 36 countries, ensuring accurate and timely translations for clients around the world.
Salvador Ordorica is the CEO and founder of The Spanish Group LLC. With a passion for languages and a keen understanding of global business needs, Salvador established the company in 2012 to provide reliable and certified translation services. Under his leadership, The Spanish Group has grown from a small startup to a medium-sized enterprise, renowned for its efficiency, quality, and customer-centric approach. Salvador's commitment to innovation and operational excellence has driven the company's expansion into 36 countries, making it a trusted partner for businesses and individuals worldwide.
The main challenges include transitioning from a micro to a medium-sized business, systematizing operations, and documenting protocols to maintain quality as the business grows.
By documenting all processes, building software to manage services, and focusing on efficient systems, the company ensures quality without over-relying on individual employees.
Expansion has been driven by online advertising, SEO efforts, client referrals, and the public visibility of their branded translations in academic and legal contexts.
AI has minimal impact on certified translation services due to the need for accuracy in legal, governmental, and professional documents, which require a human touch.
Current initiatives include telemarketing to companies worldwide, online advertising, referral marketing, and affiliate marketing, along with partnerships with other translation services.
The main challenges include transitioning from a micro to a medium-sized business, systematizing operations, and documenting protocols to maintain quality as the business grows.
By documenting all processes, building software to manage services, and focusing on efficient systems, the company ensures quality without over-relying on individual employees.
Expansion has been driven by online advertising, SEO efforts, client referrals, and the public visibility of their branded translations in academic and legal contexts.
AI has minimal impact on certified translation services due to the need for accuracy in legal, governmental, and professional documents, which require a human touch.
Current initiatives include telemarketing to companies worldwide, online advertising, referral marketing, and affiliate marketing, along with partnerships with other translation services.
Company Stats
- Documents Processed Annually: Over 4 million.
- Clients Served Annually: Over 400,000.
- Employees: 108 full-time employees, over 600 linguistic professionals.
- Year Founded: 2012.
Episode Highlights
- ✅ Efficient systems and processes are key to scaling a service-based business without compromising quality or burning out employees.
- ✅ The 80/20 rule applies to business problems—addressing the root causes of 20% of issues can resolve 80% of the problems.
- ✅ AI has a limited impact on certified translation services due to the need for accuracy in legal, governmental, and professional documents.
Episode Summary
In this episode, Salvador Ordorica, CEO of The Spanish Group LLC, discusses the challenges and strategies involved in scaling a certified translation service. Handling over 4 million documents annually for more than 400,000 clients, The Spanish Group has mastered the art of systematizing processes to ensure consistent quality. Salvador shares insights on overcoming operational challenges, the importance of documenting protocols, and how the business has expanded into 36 countries through strategic marketing efforts. Despite advancements in AI, Salvador explains that certified translations still require a human touch due to the complexity and legal requirements of the documents.
Chapters
00:00 Intro
00:20 Meet Salvador Ordorica
00:55 Scaling the Spanish Group
02:19 Overcoming Operational Challenges
04:31 Expanding Internationally
05:28 Impact of AI on Translation Services
07:32 Connect With The Spanish Group LLC
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